If you’re worried about how you are going to make ends meet when JobKeeper ends and JobSeeker is cut this month, there are a lot of local services that can help. The following links provide information about food banks, financial counselling, crisis accommodation and bill help available in the local area.

Where to get emergency help - Cumberland Council

List of emergency relief providers - City of Parramatta Council

Free financial counselling and coaching services - City of Parramatta Council


There are lots of options if you’re looking for mental health support that can help you navigate this stressful time.

Visit your GP: If you’re dealing with mental health issues and your GP thinks your need additional support, they can work with you to create a mental health care plan.

This might include a referral to an expert like a psychologist; the types of mental health care that can support you; and other strategies to improve and maintain your mental health. If you have a mental health care plan, Medicare will cover some or all of the cost of between 6 and 20 sessions with a mental health expert.

If you're aged 12-25, you can also visit a local Headspace Centre for help with mental health, general health, alcohol and other drug services as well as work support. Headspace Parramatta (2 Wentworth St, enter via Parkes St, Parramatta) is currently providing in-person and telehealth services. For more info, call 1300 737 616 or email [email protected].

Talk to someone on the phone/online

Lifeline: help if you’re in crisis (all ages).

  • Call 13 11 14 (24 hours a day, 7 days a week)
  • Text 0477 13 11 14 (12:00pm-midnight, seven days a week)
  • Web chat available 7:00pm-midnight

Kids Helpline: free counselling service for young people aged 5 to 25.

Suicide Call Back Service: counselling and support if you’re in crisis (ages 15+)

1800RESPECT: support if you, or someone you know, is experiencing sexual assault or domestic and family violence (all ages).

QLife: LGBTQIA+ peer support and referral:

  • Call 1800 184 527 (6:00-10:00pm, seven days a week)
  • Chat online (3:00pm-midnight)

eheadspace: support for young people aged 12-25

Find info online: there are lots of online resources that can help you improve and maintain your mental health. It’s important to remember that these resources will not be suitable for everyone, and are not a substitute for professional help. If you need urgent help, try one of the phone or chat services above.

  • Black Dog Institute Online Clinic: takes you through clinical assessments for common mental health conditions. When you finish, it gives you a report with suggested support services and resources. You can download the report and share it with your family or doctor.
  • myCompass: a free online self-help program for people with mild to moderate depression, anxiety and stress. It can also help anyone build good mental health.
  • ReachOut (for young people): this website features helpful articles on a range of mental health issues, links to tools and apps that can help you build good mental health, an anonymous discussion forum where you can share and ask questions, and a finder for mental health supports that might work for you.